Think of the last important item that you bought and why. For me it was a spiral cutter (I quite like cooking…). When I bought it I searched for a product that would match my needs (to cut vegetables into various forms of spiral, to be easy to clean, to be small enough to hide …
Despite having been a supporter, follower and practitioner of the art that is ‘change management’ for many years, I only recently reflected on why it is worth doing. I first picked it up as a formal discipline in the early 1990’s, and simply used the insights and lessons that it provided because it made …